Personalized smart phones

Posted on December 2, 2012


The Apple Store in San Francisco.

Apple Store(Photo credit: Wikipedia)

Laurie Orlov said after, “Two full days and a total of 200 setting choices for just 3 screens with 16 icons each, I am overwhelmed and reduced to a state of anxiety and blathering — widget? App?”

I’ve seen dozens of examples, where this would have happened if the student had of had Orlov’s tenacity, or mine.  (I just spent 10 hours and a visit to the Apple store, to set up a new iPad4.)

I try in every class to help students learn what they say they want their “smart, intuitive”  device to do.

The classes are three sessions of constant questions and reassurances that they are not crazy, or stupid.  That their kids, and grand kids, do not know much more about smartphones than they do, they just do “kids things,” well.

The most flagrant example I have encountered was a nurse who runs an operating room. An Apple store employee sent her home.  Just update your iPhone. He said, “It’s intuitive.” She took my course and just started to glimpse what intuitive was after the third class.  Yes, she got it updated.

We do have to solve this problem if seniors, or anybody else, enters the Information World promised with each new mobile device.